Patient Financial Counselor

The Patient Financial Counselor will work under the general supervision of the Revenue Cycle Manager. This position provides a contact for patients seeking medical services financial assistance, insurance eligibility determination, precertification of insurance coverage and investigation of denials. They will focus on uninsured, underinsured or credit risk patients.

Responsibilities for Patient Financial Counselor

  • Ability to communicate terms of Financial Policy to patients for full comprehension of payment expectations.

  • Responsible for Point of Service Collections for patients outstanding balances

  • Bill appropriate state or federally funded programs and follows required procedure for patient eligibility and/or transfer

  • Determine patients’ ability to pay and secure repayment arrangement with patient, according to Sevier County Medical Center established polices

  • Provide comprehensive audit and analysis on patient accounts

  • Exercises problem solving skills independently and update system to resolve any patient account delay

Qualifications for Patient Financial Counselor

  • Prior experience in credit, collection and billing is required, preferably in a hospital setting.

  • 1-3+ years of hospital experience and working knowledge of all patients accounting functions, including pre-admissions and admission registration

  • High School Diploma or GED equivalent required.

  • Ability to function with team members and the ability to solve problems swiftly

  • Excellent organizational and customer service skills desirable.

    Secondary Functions: All other duties assigned by Revenue Cycle Manager

To apply click APPLY NOW and attach your cover letter and resume or mail it to: Sevier County Medical Center Attn: Trey Frachiseur, Human Resources Director PO Box 960 De Queen, AR 71832

This position will be opened until filled.